Essays and notes on AI strategy, generative AI operations, cloud architecture, and engineering leadership.
OpenAI's always-on agents take on ongoing responsibilities, make progress between conversations, and return with results that need your attention.
AI, AGI, and SI are not the same thing. Here is what the new vocabulary of intelligence actually means — and why it matters for how businesses prepare for what comes next.
Lead generation isn't the problem — follow-up is. How clear ownership, fast response times, and enforced CRM processes turn leads into revenue.
AI automation combines traditional business automation with artificial intelligence — eliminating repetitive work and helping teams make better decisions faster.
A good CRM should make selling easier — not create more admin work. How to define your sales process, keep the system simple, and use automation where it counts.
AI is not replacing RevOps — it is making RevOps more powerful. From reporting to action, better lead prioritization, cleaner CRM data, and more personalized outreach.